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Job Title:  Operations Manager      Expired Position
Provided Salary:   Negotiable Work Type:   Full-time
Education:   Degree Work Place:   Macao China
Number Of Vacancies:   1 Work Experience:   Not Available
Updated Date:   2013-01-23 Job Type:  
IT

Position Requirement:

Our client is a leading provider in system integration and document management solution in Hong Kong and Macau. They are urgently looking for a high-calibre individual to join their company.



Job Responsibilities

 

  • Supervise a group of service staff & teams to provide day-to-day document reproduction, print room and mailroom services in customer sites
  • Managing operations processes to ensure contracts deliver agreed outcomes for both the customer and company
  • Ensuring that commitments to customers in SLAs are met
  • Communicate with customers regularly to ensure customer satisfaction and seek areas for improvement
  • Assist in validating the operational aspects of solutions offered to customers
  • Assist in the implementation phase of a new contract
  • Establish an effective business relationship with customer contact representatives
  • Setting the strategic direction and developing the management framework for delivery of operational services at customer sites

 

Job Requirement

 

  • Higher Diploma or above
  • 5-7 years experience in industry-related operations management, preferred in copying, printing and mailing industry
  • Experience in supervising service staff is a must
  • Possess strong IT knowledge with MS Office applications
  • Good interpersonal, presentation and leadership skills
  • Commitment towards quality and process improvement
  • Analytical approach to problem solving and process improvement
  • Self-motivated, strong service minded and able to work independently
  • Fluent in both spoken and written English and Chinese

Interested parties, please send your CV to macau@manpower.com.mo
All information received should keep confidential and is strictly for recruitment purpose only.




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